A better way to MDR

If you have to babysit your MDR, what are you paying for?

Attacks are moving at machine speed. MDR was designed for human speed. No amount of tuning, escalation rules, or analyst headcount closes that gap.

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Rec · 14-min breach
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The operating model

Your MDR should be removing work from your team. Is it?

Most teams don't replace an MDR provider over one bad incident. They start looking when the day-to-day operating model stops making sense.

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Why now

The problem is not just your provider. It's the model.

AI-speed attacks compress the time between signal, decision, and action. A model built on manual triage and human-speed investigation can't keep up with threats that unfold in minutes.

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The Agentic SOC model

A better MDR model starts with better decisions.

The Agentic SOC scales decision capacity — software agents, human governance, and accumulated context, not just more analysts and handoffs.

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Proof

Numbers from real environments, not a datasheet.

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In their words

The same shift, again and again: from managing a tool to trusting a partner.

Sixteen customer stories, one recurring arc — from babysitting a tool to trusting a partner.

4.8/ 5
Gartner® Peer Insights™
In Managed Detection & Response Services
NPS 84 250+ customers 92% would recommend MISA member

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T+00:22 — Contained

Stop babysitting your MDR.

If your team is still carrying the workload, it may be time to rethink what MDR should do for you.

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Your assessment is run by a named engineer NPS 84 · 250+ customers · MISA member · 4.7/5 Gartner
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